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1. What is your mailing address and or fax number?
1 - What is your mailing address and or fax number? Our mailing address is: Interstate
National Dealer Services Our
claims toll free # is: (800) 526-0929 ^
Back to Top ^ Our main office is open from 9:00 am to 5:30 pm Eastern Time from Mondays through Fridays. The Claims center is open from 8 am to 8 pm Eastern Time from Mondays through Fridays and 9:30 am to 5:30 pm on Saturdays. Your first choice is normally to the dealer where you purchased your vehicle (if your dealer has a repair facility). Or, you may take your vehicle to a licensed repair facility of your choice. Most repair facilities may bill us directly for covered repairs. "Mechanical Failure" of listed components as outlined in the applicable Terms and Conditions section of your Service Contract. Request the repair facility to call us. For a covered claim that was issued an authorization number, it takes 3-5 business days after Interstate's receipt of an acceptable repair order invoice. Once the failed component(s) is determined to be a covered failure, you are entitled to the rental reimbursement benefits as stated in your Service Contract Terms and Conditions. Once the failed part(s) is determined as a covered failure and you are at least 100 miles from home, you should call us for an authorization number. If you have Emergency Roadside Assistance , call the telephone # on your contract for Interstate Roadside Assistance. or If your repair is covered by your contract terms and conditions, towing and road service may reimburse you for expenses as stated in your Service Contract Terms and Conditions. For Contract Holders - The Contract Holder may be reimbursed by check through the mail on a covered repair less any applicable Service Contact deductible with an issued authorization number and receipt of an acceptable repair order invoice. For Repair Facilities - The repair facility may be reimbursed by check through the mail on a covered repair less any applicable Service Contact deductible with an issued authorization number and receipt of an acceptable repair order invoice. Payment by credit card may also be available wherever and whenever circumstances allow.
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